CONFIDENTIALITY AGREEMENT
Narcissist Nab
As a provider of quality counselling, consulting, and coaching services, Narcissist Nab is committed to maintaining the confidentiality of our clients. This Confidentiality Agreement Policy outlines the principles, laws, and codes of practice under which we operate.
CODES OF PRACTICE
As a registered counsellor with the Counselling Federation of Australia (PACFA) and a Member of the Australian Counselling Association (ACA) your counsellor adheres to these associations’ ethical codes and confidentiality principles as well as to the legal requirements of the National Privacy Principles 2006, the Health Records and Information Privacy Act 2002 and the National code of conduct for healthcare workers.
COLLECTION OF INFORMATION
Personal information will only be collected when it is lawful to do so and when directly related to our services. Information will only be collected from you directly when it is relevant.
DATA QUALITY, SECURITY AND FLOW
All personal information you supply should be accurate and up to date. We will take reasonable steps to securely protect your personal information from misuse and loss and from unauthorized access, modification, and disclosure. Reasonable steps will be taken to destroy personal information no longer needed.
STORAGE OF INFORMATION
Your information will remain confidential, private, and securely stored, and will be securely disposed of after five years. It will be protected from unauthorized access, use, and disclosure.
ACCESS AND ACCURACY
Our services confidentiality agreement policy informs you of what personal information will be stored, the reason this information is being collected, and what will be done with that information. You have the right to access your information with reasonable notice. You will be allowed to update, correct, or amend your personal information where necessary.
USE AND DISCLOSURE
You have a legal right to expect that any personal or health information held about you will not be disclosed inappropriately to others without your informed consent. The information you have provided will be limited to the purpose for which it was collected and will not be used for other purposes.
โIn some situations, disclosure of personal or health information may be necessary where there is a serious and imminent threat to an individual’s life, health or safety, or a threat to public health or safety. Disclosure is required if withholding certain health information could affect the life, health and safety of a genetic relative.
โIn a counselling contract, limits to confidentiality are explained and issued in the form of a written contract.
โThese situations are:
- When subpoenaed by court, or
- When required by law (e.g. Mandatory Reporting for child protection, unlawful activity), or
- When failure to disclose information would place you or another person at risk of serious harm, or
- When your prior approval has been gained for authority to release information to a nominated person.
CURRENCY
This confidentiality policy was last updated on June 1, 2023. It is advisable to check this policy information when revisiting the website as there may be some changes to reflect best practice and current statutory and legal requirements.
FOR QUESTIONS OR MORE INFORMATION ON THIS CONFIDENTIALITY AGREEMENT
Contact:
Margi Bowden
